Frequently Asked Questions

1. What is CheerGive? CheerGive is a platform that allows individuals to effortlessly donate to the church, charity, ministry, or non-profit of their choice by rounding up their everyday purchases. By linking a bank account, members can automatically donate the spare change from their transactions, making giving simple and impactful.

2. How does CheerGive work? Once you sign up and connect your bank account to CheerGive, every time you make a purchase, we round up your transaction to the nearest dollar. The difference is then donated to the organization you choose, helping them fund their mission and activities.

3. Is it safe to link my bank account? Yes, your security is our priority. We use the highest level of encryption and secure banking protocols to protect your financial information. Your bank account details are never shared with anyone, and we ensure that all donations are processed securely.

4. Will my donation through CheerGive replace my tithe? No, we are firm believers that God deserves our first fruits. CheerGive’s use case for a church specifically is designed to give above and beyond the tithe. It’s perfect for raising funds for benevolence, general use within the organization, building or construction funds, church planters, or other gifts above your normal giving.

5. How much does it cost to participate?
There is no fee to sign up or participate with CheerGive, either for organizations or their members. CheerGive operates by taking a small percentage of the total monthly donations, which helps support the platform’s continued growth and innovation. This allows us to provide a seamless, efficient way for organizations to receive donations while empowering more causes to benefit from this revolutionary giving model.

6. How do I track my donations? You can easily track your donations through your CheerGive account. You’ll receive regular updates on your contributions, and you can view detailed reports of your donations at any time.

7. How are donations processed? Donations are processed automatically after each purchase, and the rounded-up amount is donated to the organization you selected. We collect and send these donations on your behalf, ensuring they go directly to the cause you support.

8. Can I change the organization I’m supporting? Yes, you can switch the organization you’re supporting at any time through your account settings. This flexibility allows you to adjust your giving as your passions or priorities evolve.

9. How often are donations made? Donations are made every time you make an eligible purchase, with the rounded-up amounts being collected and sent monthly. You’ll receive a summary of your donations regularly.

10. Do I need to make a minimum purchase for my donation to count? No, your donations are based on any eligible transaction, regardless of the purchase amount. Even small purchases can add up to significant contributions over time.

11. Can I cancel my participation at any time? Yes, you can cancel your CheerGive participation at any time with no penalties or fees. Simply log into your account and turn off the round up feature, and your donations will stop.

12. What types of purchases are eligible for rounding up? Most debit and credit card purchases are eligible for rounding up. Some exceptions may apply based on the type of transaction or the payment method used, but the majority of everyday purchases will count.

13. Who can use CheerGive to fundraise? Churches, Charities, Christian Ministries, & Non-Profit Organizations can join CheerGive as a partner organization. Once signed up, they can share a unique link or QR code with their members, making it easy for them to sign up and start donating through everyday transactions.

14. Are my donations tax-deductible? Yes, since your donations go directly to registered nonprofits, they are typically tax-deductible. Please consult with a tax professional to confirm how donations may apply to your specific tax situation.

15. How can I contact CheerGive if I have any questions? If you have any questions or need support, you can reach out to us via email at info@cheergive.us or through our contact page on the website. We’re here to help!